Ottermerce

Bulk catalog import, export
and editing for BigCommerce

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Guide · Product inspector

The product inspector

Opening a product from the Catalog shows everything BigCommerce reports for it, grouped by the thing it belongs to. One tab writes. The rest are there to be read before you build an import file, and each one links straight to the same product in BigCommerce.

What it edits, and what it does not

Tab Shows Can edit
OverviewID, SKU, brand, visibilityno
VariantsEvery real variant with its options, price, stock and codesno
OptionsEach option, its type and its values with swatch coloursno
ImagesEvery picture with its position and thumbnail flagno
MetafieldsShared and ad-hoc metafieldsyes
Custom fieldsName and valueyes
Pricing & modifiersQuantity breaks and modifiersno

Changing many products at once

This screen is for looking at one product. Changing hundreds is what the rest of the app is for:

  • Bulk edit from the Catalog page — prices by percentage, visibility, categories, brand, metafields, scoped by a filter.
  • Export → edit → re-import a product CSV for anything a bulk operation does not cover. The file carries variants, images, options, metafields, custom fields, modifiers and quantity breaks.

Metafields and custom fields

Both tabs send the complete set the product should end up with, written as REPLACE. That shape is forced by the file format rather than chosen: a file carries one command per field type, so "set these and delete those" cannot go in one file while the whole desired set can.

  • A metafield is identified by namespace + key; a duplicate pair is a 409 on BigCommerce, so writing one upserts.
  • Two custom fields with the same name are refused. BigCommerce allows them, but only the first could ever be addressed by a column, so the second would be left behind invisibly. Remove the duplicate in the BigCommerce admin first.
  • Removing the last field of a type is a DELETE naming it, not an empty REPLACE — an empty set is a no-op to the importer.
  • A shared metafield gets the input its definition describes: a colour picker, a date, a dropdown, a search box over your own products. See shared metafields.